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The Role of Interactive Visualization in Fostering Trust in AI

Emma Beauxis-Aussalet, Michael Behrisch, Rita Borgo, Christopher Collins, David Ebert, Mennatallah El-Assady, Alex Endert, Daniel A. Keim, Jörn Kohlhammer, Daniela Oelke, Jaakko Peltonen, Maria Riveiro, Tobias Schreck, Hendrik Strobelt & Jarke J. van Wijk (2021). The Role of Interactive Visualization in Fostering Trust in AI. Published in IEEE Computer Graphics and Applications, Volume 41, Issue 6, 2021.

The increasing use of artificial intelligence (AI) technologies across application domains has prompted our society to pay closer attention to AI's trustworthiness, fairness, interpretability, and accountability. In order to foster trust in AI, it is important to consider the potential of interactive visualization, and how such visualizations help build trust in AI systems. This manifesto discusses the relevance of interactive visualizations and makes the following four claims: i) trust is not a technical problem, ii) trust is dynamic, iii) visualization cannot address all aspects of trust, and iv) visualization is crucial for human agency in AI. Access publication.

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